Amazon Retail

Reimagining Sports Fan Shopping on Amazon

A stylized, 3D image of Fanshop mobile.
A stylized, 3D image of Fanshop mobile.
Company

Amazon Retail

Role

UX Designer

Team

Sr. Product Manager, Engineering Team

Timeline

~8 months

QUICK SUMMARY

A new, experimental storefront alternative focused on a single interest—sports fan gear—that I designed for mobile and desktop on Amazon. Fanshop's launch earned trust with external stakeholders, later opening up vendor licensing options.

QUICK SUMMARY

A new, experimental storefront alternative focused on a single interest—sports fan gear—that I designed for mobile and desktop on Amazon. Fanshop's launch earned trust with external stakeholders, later opening up vendor licensing options.

Challenge

Amazon's Sports & Outdoor team needed a better way to shop for fan merchandise. The major leagues (NFL, NBA, etc.) have tight control on licensing and weren't allowing vendors to sell on Amazon, limiting our product selection. They didn't think the shopping experience catered enough to sports fans. I was tasked with improving the experience to feel more premium and fan-centric.

Solution

I led UX design for Fanshop—an experimental destination that let customers follow their favorite sports teams and browse curated fan gear in a visual, feed-like format. The goal was to create a more engaging, fan-focused shopping journey that would appeal to major league sports, improve discoverability, and drive customer engagement. This project spanned mobile, desktop, and high-traffic homepage widgets, and resulted in millions of customer interactions.

A flow diagram outlining the function of the "Are you a fan?" feature.
A flow diagram outlining the function of the "Are you a fan?" feature.

Say hello!

If you'd like to get in touch, send me an email or message me on LinkedIn.

hello@heathvs.com

Say hello!

If you'd like to get in touch, send me an email or message me on LinkedIn.

hello@heathvs.com